1. What is "1 workstation" stand for?

"1 workstation" means you can install your software on one computer, MAC or PC. You can do nessacary backup on your software by install the software in more than one computer, such as 1 desktop and 1 laptop. If you want to use the product in one location with more than one workstation, you neeed to buy sufficeny license for all your workstation or contact us for a site license.

2. Is the payment process safe?

Now, all our payment is process with PayPal secure payment services. All your information included credit card number will not store in our server to ensure the safety of your information. And all your information is submitted using paypal secure server which uses SSL encryption.

3. Is there any payment method rather than PayPal?

Yes, you can purchase with cheque or direct bank transfer. We will charge for the admin fee. Please contact us. We will exapnd our online payment method soon.

4. What is the return policy?

If you are not satisfied with your purchase, you can email us within 2 weeks of your purchase and state the reason(s). We will try to resolve your issues. You can get 100% refund if we can't resove your ussues. If you requies for a refund, send email to fcsupport@digicrafts.com.hk with the purchase details.

5. What should i do if i cannot download the product(s)?

Please send email to fcsupport@digicrafts.com.hk with the purchase details.

6.How can I install the product(s)?

Please go to our tutorials for more information.

7.How can I contact you for more information?

Please go to our contact page for more information.